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Refund And Cancellation Policy

Refund & Cancellation Policy

Refunds

A refund will normally be made to the same account and using the same method used for the original payment.

Cancellations

Cancellation fees for ground services will normally be charged according to the following scale:

-Up to 15 days before arrival: 0% will be charged.

-Less than 15 days before scheduled arrival: 25% of the total cost of the tour will be charged.

Cancellation fees are 50% during the peak season (April, October, during Christmas and the new year periods) or if you book a private group tour consisting of more than 6 persons.